How Tender Copilot collects, uses and protects your personal information.
At Tender Copilot, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to info@tender-copilot.com.
Tender Copilot is a software company that helps companies use their data and generative AI to craft winning tenders.
We obtain information about you when you use our website, for example, when you complete the contact form, request to book a demo or engage with other forms within our site.
The personal information we collect might include your name, company, address, email address, IP address, and information regarding what pages are accessed and when.
We use our own first-party, self-hosted analytics to understand how our website is used. We do not use Google Analytics, advertising networks, or any third-party tracking or profiling services, and we never share your browsing data with such companies.
By default our analytics is cookieless: when you have not accepted cookies, we place nothing on your device. Visits are measured using a temporary, pseudonymous identifier that our server derives from your IP address and browser type. This identifier rotates each day, cannot be used to identify you personally, and is not linked to you across days.
If you click ‘Accept’ on our cookie banner, we store a first-party analytics cookie (and a session identifier) on your device. This lets us recognise returning visits and understand how visitors move through the site across sessions. You can withdraw consent at any time by declining the banner or by clearing cookies through your browser settings; turning cookies off will not stop you using the site.
The information collected — such as the pages you view, the site or search engine that referred you, how long you spend on a page, the links you click, your device type and your approximate location (country or region derived from your IP address) — is used in aggregate to improve our website and services. Where you submit a form (for example to book a demo, contact us, apply for a role, or subscribe to our newsletter), the details you provide are stored securely and emailed to our team so that we can respond.
We may use your information to:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third party service providers working on our behalf: we may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can email info@tender-copilot.com to change your marketing preferences.
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by emailing info@tender-copilot.com.
We have security precautions in place to protect against the loss, misuse or alteration of your information.
When you give us personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear in your web browser.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent’s or guardian’s permission beforehand whenever you provide us with personal information.
We keep this Policy under regular review. This Policy was last updated in July 2026.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site.